How to Give Effective Feedback

 

 

"We talk about deadwood, but we don't talk to deadwood."
                                -- Zane Schauer, NOAA

 

Many managers dread giving feedback to their team members. This is natural among new supervisors who doing it for the first time, but many managers never learn how give feedback effectively.  Fortunately, there are simple strategies for giving effective feedback, and using them gets easier with practice. Using these skills regularly sets up a cycle of positive reinforcement because difficult problems with employees often go away if you actually deal with them.

 

 

   Articles




   Books


Cover of Feedback that WorksFeedback that Works: How to Build and Deliver Your Message

Edited by Shaun Martin

This practical guide from the Center for Creative Leadership (CCL) provides concrete tips on giving effective feedback, including CCL's highly effective Situation-Behavior-Impact model of feedback. Includes an excellent explanation of how to develop feedback skills, deliver virtual feedback, and avoid common pitfalls.   Read More...

Cover of Giving Feedback to SubordinatesGiving Feedback to Subordinates

By Raoul J. Buron and Dana McDonald-Mann

A companion guide to Feedback that Works, Giving Feedback to Subordinates is packed with actionable advice about giving effective feedback to subordinates, whether it be positive, negative, or developmental. Includes sections on the Situation-Behavior-Impact model, when to give feedback, how to build the feedback relationship, how to structure the feedback session, and how to handle the emotional impact of feedback.  Read More...