"As a leader...your principal job is to create an operating environment where others can do great things."
"You may have to fight a battle more than once in order to win it."
"The...thing you can do to make your agency a more interesting place to work and consequently less bureaucratic is to enable those under you to feel they control their own areas of work. In this way they acquire a sense of ownership in what gets done and how they do it."
"Our country, right or wrong. When right, to be kept right; when wrong, to be set right."
"You cannot be effective if those who work for you are not. So building
their effectiveness ought
to be a priority."
--Richard N. Haass
"All men who have turned out worth anything have had the chief hand in
their own education."
--Sir Walter Scott
"Make sure you're not just waiting for someone else to fix things, or
hoping that things will
improve...Figure out what's going on and make a plan to improve things."
"Nothing so undermines organizational change as the failure to think
through the losses people
"You may be the boss, but you're only as good as the people who work
--Rear Admiral William Leahy
"Leadership is the creation of an environment in which others are able
to self-actualize in the
process of completing the job."
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