Stories of Leadership in Government
"Many people believe that decentralization means loss of control. That's simply not true. You can improve control if you look at control as the control of events and not people. Then, the more people you have controlling events -- the more people you have that care about controlling the events, the more people you have proactively working to create favorable events -- the more control you have within the organization, by definition."
-- General Bill Creech
Many great examples of effective leadership in government relate to leaders who empowered their teams and truly gave them a sense of ownership of their work.
Articles
- Build Up Your People
Inspiring excerpt from Mike Abrashoff's book It's Your Ship.
- Grassroots Leadership, by Polly LeBarre
Classic FastCompany article about US Navy Commander Mike Abrashoff's leadership of the USS Benfold.
- Four-Star Management
Article from Inc. Magazine about Gen. Bill Creech's transformation of the Tactical Air Command.
- Mid-Level Leadership Stories
Six case studies written by a cadre of Excellence in Government Fellows.
- The Power of Frontline Workers in Transforming Government PDF
Great case study about the Upstate New York Veterans Health Network.
- How to Lead Now, by John A. Byrne
Terrific story from FastCompany about the power of pride as a motivational tool.
- You CAN
Manage Your Way Out, by Brian Friel
Article from GovExec.com about how effective leadership of people impacts agency performance.
Books
Unauthorized Progress - Leading from the Middle: Stories & Proven Strategies for Making Meaningful Impacts
If you care about improving your organization from wherever you sit, read this book. Unauthorized Progress provides a wealth of inspiring stories of successful innovators in government and the strategies they used to achieve great results. Don't be fooled by the title; Captain Abbott is not encouraging us to go rogue; his goal is to create leaders at all levels who "don't wait to be told what to do to make improvements or to achieve the mission." He also includes a terrific toolkit to help innovators figure out how to develop, sell, and implement their ideas. This book will leave you feeling both inspired and empowered. Read More...
Playing the Enemy
This book, which inspired the movie Invictus, tells the story of how President Nelson Mandela used the 1995 Rugby World Cup to help unite whites and blacks in post-Apartheid South Africa. Provides much more background than the movie about Mandela's early years and his growth as a leader. Read More...
It's Your Ship: Management Techniques from the Best Damn Ship in the Navy
Captain D. Michael Abrashoff's own account of how his grassroots leadership style transformed the USS Benfold into the best ship in the Pacific Fleet. Abrashoff's strategies can be easily adapted to any organization--even large, bureaucratic ones. (If they can work in a bureaucracy that is as big and tradition-bound as the U.S. Navy, they can work anywhere.) This book is loaded with inspiring stories, actionable leadership insights, and compelling metrics of success. Read an excerpt. Read more...
Turn the Ship Around!: A True Story of Turning Followers into Leaders
When Captain L. David Marquet took command of the nuclear submarine U.S.S. Santa Fe, he inherited a demotivated and underperforming crew of 135. Reenlistment rates were rock-bottom and the crew's top priority seemed to be mistake avoidance. Working with his NCOs and officers, Capt. Marquet implemented an integrated and inspiring leadership strategy through which he "emancipated" his crew (i.e. unleashed their talents) instead of "empowering" them (which Marquet argues is a top-down approach that implies the power is the leader's to grant). His approach prompted his officers and sailors to take full ownership of their work and create a culture of excellence. The Santa Fe went on to win numerous performance awards, and reenlistments increased more than ten-fold. Marquet writes, "We had no need for leadership development programs; the way we ran the ship was the leadership development program." Indeed, 10 of Marquet's officers went on to serve as submarines commanders, an extraordinary legacy. Read More...
It's Our Ship: The No-Nonsense Guide to Leadership
When Mike Abrashoff published It’s Your Ship in 2002 he recounted how, as Captain of the USS Benfold, he had inherited a demoralized crew and engaged them in the phenomenally successful process of turning Benfold into the best ship in Navy. In his superb follow-up book, It’s Our Ship, he tells more anecdotes from Benfold as well as stories of several outstanding business leaders—all of which he tells through the prism of greater experience and wisdom. For example, he demonstrates humility in expressing regret that his extreme competitiveness vis-à-vis other Navy Captains had blinded him to opportunities for building a strong sense of teamwork with the other ships in his battle group. Includes many terrific stories related to issues of trust, speaking truth to power, collaboration, and taking risks. Read More...
Many Unhappy Returns
When Charles Rossotti took over as Comissioner of the Internal Revenue Service in 1997 the IRS had more customers than any organization in America--and the lowest customer service rating. In Many Unhappy Returns, Rosotti describes how he lead a major turnaround of the agency in spite of the extraordinary constraints he faced. This is an epic tale of organizational transformation as well as being a very engaging read. Read More...
Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training and Employment Program
Bob Behn uses the Massachusetts "ET Choices" welfare-to-work program as a vehicle to explain the importance of leadership for public managers who are trying to implement effective public sector programs. Along the way, he discusses the issues and constraints faced by public managers and the difficulty of evaluating government programs. An engaging read.Read more...
Defeat into Victory: Battling Japan in Burma and India, 1942-1945
In 1942 Field Marshall Lord William Slim was sent to lead British troops in Burma and found himself presiding over the forced retreat of his out-manned, outgunned, and poorly supplied troops who had been routed by the Japanese. Slim lead his forces into India and spent the next year rebuilding morale, training his men, and obtaining adequate supplies and armament for them. Slim's army went on to smash the Japanese forces and push them out of Burma. This is a classic--and aptly named--story of recovery from a disastrous defeat. Defeat into Victory covers the details of the battles and Slim's military tactics in compelling detail, while providing numerous excellent leadership insights. Read More...
Caught Between the Dog and the Fireplug, or How to Survive Public Service
Don't be put off by the offbeat title. This terrific book should really be called Serving with Integrity: Letters from a Supremely Effective Public Servant. Written as a series of letters to a fictitious niece who is preparing for a career in public service, Ashworth recounts many stories from the 21 years he spent as Commissioner of Higher Education for the State of Texas. Includes sections on dealing with the press, working with politicians, dealing with unpleasant people, risk taking in government, delegating, professional development, ethics, and leadership. The stories are highly instructive and at times quite funny. Read More...
Confessions of a Civil Servant: Lessons in Changing America's Government and Military
As Deputy Assistant Secretary of Defense for Installations, and later as chief of the Clinton Administration's Reinvention team, Bob Stone inspired and facilitated countless improvements in the way the government operates. In his riveting book, Confessions of a Civil Servant, Stone uses many colorful stories from his career to describe how government performance can be dramatically improved by empowering front-line workers and aggressively cutting stupid bureaucratic rules. While "reinvention" may no longer be the official catchphrase for improving government, this book is a great read and should be an inspiration to any government employee who wants to make a difference. Read More...
Tales from the Trenches: Achievements, Blunders, and Challenges in Local Government Management
Both useful and highly readable, Tales from the Trenches uses more than 60 true stories to highlight examples of good--and bad--public management. In many cases the names were changed to protect the hapless, but the stories provide many wonderful insights into the day-to-day challenges faced by public managers. The stories address issues such as decision making, leadership style, budgeting skills, relations with elected officials and the media, and ethics. The authors, both former public managers themselves, provide numerous helpful tips and observations about the lessons taught by each story. While tailored to public managers at the local level, many of the stories and insights are relevant to managers at any level of government. Read More...
Endurance: Shackleton's Incredible Voyage
In 1914, Ernest Shackleton led an to Antarctica in hopes of being the first to cross the southern continent by land. Before even arriving in Antarctica, however, Shackleton's ship, Endurance, became trapped in ice--and was eventually crushed by it. Stranded on an ice floe with no means of communication, Shackleton led the crew through a 26-month struggle for survival. Thanks to Shackleton's determination, crisis leadership and effective management of group dynamics, not a single member of the 27-man crew was lost. This is an epic saga full of leadership lessons. Read More...
Get Your Ship Together: How Great Leaders Inspire Ownership from the Keel Up
Mike Abrashoff has followed up his powerful first book, It's Your Ship, with this new study of six leaders from the public and private sectors who have used grassroots leadership styles to achieve great things. Each of the profiles includes several compelling stories of effective leadership. The chapters about Captain Al Collins (US Navy), and about Ward Clapham of the Royal Canadian Mounted Police, are particularly inspirational. Throughout the narrative Abrashoff also includes a number of new stories from his tour as Commander of the USS Benfold. Read More...
Questions of Character: Illuminating the Heart of Leadership Through Literature
Using a very refreshing approach to the study of leadership, Joseph Badaracco analyzes several works of literature that provide excellent insights into real-world leadership dilemmas. He discusses some great stories, such as Things Come Apart , A Man for All Seasons, and Antigone, which deal with dilemmas such as adapting traditional values to a changing environment, speaking truth to power, dealing with success, and the importance of reflection. Badaracco’s analysis is as useful as the stories are engaging. Read More...